HomeHow-tosTechnology Tips for EvergreenWhite Screen? Open the Console

8.1. White Screen? Open the Console

Chrome-

View > Developer > JavaScript Console or More Tools > JavaScript Console or press Ctrl + Shift + J.

The error console will open. If you don't see any errors try reloading the page. The error may be generated when the page loads.

The console will provide you with the error type, the location of the error and the line number

Firefox

1. Open the Console

Go to the screen where you are experiencing the error. In Firefox, navigate to Tools > Web Developer > Error Console or press Ctrl + Shift + J.

2. Identify the Error

The error console will open. If you don't see any errors try reloading the page. The error may be generated when the page loads.

The console will provide you with the error type, the location of the error and the line number

Note the error and send it to SPARK support with details on what your were doing when it occurred. Please note the time as well.

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