HomeMigrationRequesting an Item / HoldsStaff Forced Hold Requests

4.2. Staff Forced Hold Requests

Request Item allows library staff to recall specific items from circulation by placing a recall or force hold.
Hold policies are bypassed when Request Item is used
, so factors that normally prevent an item from being put on hold, such as copy status, shelving location, and holdable status flags, are overridden.

Staff members will need the following permissions applied to their account to access Request Item:

  • COPY_HOLDS_FORCE

  • COPY_HOLDS_RECALL

In the SPARK Community, we are re-defining Permissions, so your input on the criteria by which you decide which roles need these features will help us to decide the best levels.


The Request Item action can be accessed through three different screens:

1.  Holdings View (Actions > Request Item)



2.  Item Status (Actions > Request Item)



3. Copy Buckets (Batch actions : Request Item)


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