HomeCirculationBillingGetting rid of negative balances

2.2. Getting rid of negative balances

Removing negative balances from a patron account

If a negative balance is added to a patron account, this workflow can be used to remove it:

  1. Retrieve the patron account and go to the Bills screen.
  2. Select the bill with the negative balance and right click or click Actions
  3. Select 'Adjust to Zero".

You can also see which patrons in your library have negative balances by visiting Administration---Local Administration---Patrons with Negative Balances. 

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