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2.4. Holds Orders in Evergreen: Options and Settings
Holds, the ability for patrons and staff to select items to be retrieved from the shelf or held for use next time the item is checked in, are an important feature of a robust ILS.
The document for download below explains how Holds work in Evergreen.
This information was created by Equinox for SPARK in November of 2019.
A few highlights:
- Evergreen targets a single copy. If you don’t fill it, it re-targets in 24 hours. If your location has 3 copies available, it may target each copy at your location, and then move on to the next location.
- Proximity means the number of rungs in the hierarchy; it has nothing to do with mileage/distance.
- SPARK only uses Hard boundaries.
- SPARK does not use stalling.
- It is a best practice to pull holds a few times per day.
- Staff with permissions can force a hold regardless of policies.
- Best Hold Selection Sort Order or First In First Out are big decisions that may be made based on many factors.
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