HomeHow-tosBillingBug in Billing

9.6. Bug in Billing

When we upgraded to 3.3, we found a bug in the system that makes some data not display on the Billing Details screen.

The bug details are kept up to date here:  https://bugs.launchpad.net/evergreen/+bug/1846038

This is the workaround:  (It adds a few clicks each time, but then the data displays as expected.)
  • On the billing details screen, click on the drop down arrow to the right of Page 1.
  • Click on Manage Columns.
  • Click Close on the window that pops up.
The data should now display.

Here's a little video documenting it: https://ttprivatenew.s3.amazonaws.com/pulse/lugene-sparkpa/attachments/11496770/Bill+Amounts+dont+display.mp4

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