HomeCirculationLost Cards and Inactive BarcodesReplace a Library Card Number / Barcode

9.1. Replace a Library Card Number / Barcode

If your patron loses their library card, you may need to replace their barcode with a new number.

 

Replace a Barcode:

Retrieve the patron record and open the Edit tab.

Select the Replace Barcode button.

This will clear the barcode field.   Enter a new barcode and Save the record.  The screen will refresh, and the new barcode will display in the patron summary pane.

Reinstate a Previous Barcode:

If a patron's barcode is replaced, but they find their old card, it may be reinstated. Retrieve the patron record as described in the section Searching Patrons. Open the patron record in edit mode as described in the section Updating Patron Information.

Select the See All button next to the Replace Barcode button. This will display the current and past barcodes associated with this account.

Check the box(es) for all barcodes that should be "active" for the patron. An "active" barcode may be used for circulation transactions. A patron may have more than one "active" barcode. Only one barcode may be designated "primary." The "primary" barcode displays in the patron's summary information in the Library Card field.

Once you have modified the patron barcode(s), Save the patron record. If you modified the "primary" barcode, the new primary barcode will display in the patron summary screen.

If staff attempt to check out on an inactive barcode, an alert message will display: "Patron account retrieved with an INACTIVE card".  The checkout function is disabled.  Inactive barcodes will not allow SIP2 authentication to 3rd party connected resources.

 

Notes:  

 

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