HomeCirculationResetting a PasswordResetting a patron password (Staff initiated)

11.2. Resetting a patron password (Staff initiated)

Passwords cannot be retrieved by staff. 

If the patron doesn't know their password, the solution is to reset it.

Brief Instructions:

Note: Encourage patrons to change passwords themselves whenever possible--empower use of your online services. 

Knowledge Tags
Passwords  /  PIN  / 

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