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How-tos
How-tos
1. Using Launchpad for Bug Reports
1.1. What is Launchpad?
1.2. Reporting Bugs on Launchpad
1.3. Adding heat to a Bug
2. Staff Permissions
2.1. SPARK Staff Permission Groups
3. Circulation and Hold Policies
3.1. How Circulation Policies Work in Evergreen
3.2. How Hold Policies Work in Evergreen
3.3. Viewing the Policy Matrix and Requesting Changes
4. Requesting A Policy Change
4.1. Policy Changes
5. Org Unit Addresses and Hours: Check and Update
5.1. Update Org Unit Address and Hours
6. Configuring Notices
6.1. Email Notices
7. Clearing your computer's Cache
7.1. Instructions for Clearing the Cache
8. Alerts in 3.1
9. Address Alerts
9.1. Creating Address Alerts
10. Hot Keys
10.1. Using Hot Keys
11. Billing
11.1. FAQs and Tips for Billing
11.2. Getting rid of negative balances
11.3. Accepting Credit Card Payments
11.4. Making BIlling Types Work
11.5. Refunds
11.6. Bug in Billing
12. Pay with Credit Card
12.1. Credit Card Setup in SPARK
13. Inventory
13.1. Inventory Process
13.2. Inventory Reports
13.3. Weeding Resources
14. Texting Call Number
14.1. Text Function for Call Number
15. Undeleting a Deleted Record
15.1. Checking in a Deleted Item
16. Deleting Patrons
16.1. Don't! (unless they've been inactive for more than 5 years)
16.2. After 5 years of inactivity
17. Creating Carousels
17.1. Creating Carousels
17.2. Carousel Development and Documentation
18. Placing Items "on Display"
18.1. On Display--Status or Shelving Location?
19. Making Library Cards
19.1. Patron Address Print Template to make Temporary Library Cards
20. Missing Pieces Procedure
20.1. Missing Pieces Procedure
21. Latency Test
21.1. Latency testing in SPARK
22. Using Webby-Evergreen v3.0
22.1. Evergreen 3.0 Pre-Release Videos concerning Webby
23. White Screen
23.1. Opening the Console to Check errors
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