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How-tos

1. Using Launchpad for Bug Reports
- 1.1. What is Launchpad?
- 1.2. Reporting Bugs on Launchpad
- 1.3. Adding "heat" to a Bug
2. Staff Permissions
- 2.1. SPARK Staff Permission Groups
3. Circulation and Hold Policies
- 3.1. How Circulation Policies Work in Evergreen
- 3.2. How Hold Policies Work in Evergreen
- 3.3. Viewing the Policy Matrix and Requesting Changes
4. Requesting A Policy Change
- 4.1. Policy Changes
5. Org Unit Addresses and Hours: Check and Update
- 5.1. Update Org Unit Address and Hours
6. Clearing your computer's Cache
- 6.1. Instructions for Clearing the Cache
7. Alerts in 3.1
8. Address Alerts
- 8.1. Creating Address Alerts
9. Hot Keys
- 9.1. Using Hot Keys
10. Billing
- 10.1. FAQs and Tips for Billing
- 10.2. Getting rid of negative balances
- 10.3. Accepting Credit Card Payments
- 10.4. Making BIlling Types Work
- 10.5. Refunds
- 10.6. Bug in Billing
11. Pay with Credit Card
- 11.1. Credit Card Setup in SPARK
12. Inventory
- 12.1. Inventory Process
- 12.2. Inventory Reports
- 12.3. Weeding Resources
13. Texting Call Number
- 13.1. Text Function for Call Number
14. Undeleting a Deleted Record
- 14.1. Checking in a Deleted Item
15. Deleting Patrons
- 15.1. Don't! (unless they've been inactive for more than 5 years)
- 15.2. After 5 years of inactivity
16. Creating Carousels
- 16.1. Creating Carousels
- 16.2. Carousel Development
17. Placing Items "on Display"
- 17.1. On Display--Status or Shelving Location?
18. Making Library Cards
- 18.1. Patron Address Print Template to make Temporary Library Cards
19. Missing Pieces Procedure
- 19.1. Missing Pieces Procedure
20. Latency Test
- 20.1. Latency testing in SPARK
21. Using Webby-Evergreen v3.0
- 21.1. Evergreen 3.0 Pre-Release Videos concerning Webby
22. White Screen
- 22.1. Opening the Console to Check errors

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