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Home → How-tos

How-tos

• 1. Software Development, Bugs, Wishlists, Launchpad
  • 1.1. What is Launchpad?
  • 1.2. Reporting Bugs on Launchpad
  • 1.3. Adding heat to a Bug
• 2. Staff Accounts and Permissions
  • 2.1. Edit your staff account: How to change (or enter) an email address (or) Update your staff password
  • 2.2. SPARK Staff Permission Groups
• 3. Circulation and Hold Policies
  • 3.1. Policy Changes
  • 3.2. How Circulation Policies Work in Evergreen
  • 3.3. How Hold Policies Work in Evergreen
  • 3.4. Viewing the Policy Matrix and Requesting Changes
• 4. Requesting an Item / Holds
  • 4.1. How to Place a Hold in Staff Module
  • 4.2. Types of Holds
  • 4.3. Who placed a hold?
• 5. Patron Accounts How-Tos
  • 5.1. User Buckets to delete: After 5 years of inactivity
  • 5.2. Don't Delete Patrons
  • 5.3. Creating Address Alerts
  • 5.4. Statistical Categories Editor
• 6. Org Unit Addresses and Hours: Check and Update
  • 6.1. Update Org Unit Address and Hours
• 7. Configuring Notices
  • 7.1. Email Notices
• 8. Technology Tips for Evergreen
  • 8.1. White Screen? Open the Console
  • 8.2. Using Hot Keys
  • 8.3. Latency testing in SPARK
  • 8.4. Instructions for Clearing the Cache
• 9. Billing
  • 9.1. FAQs and Tips for Billing
  • 9.2. Getting rid of negative balances
  • 9.3. Credit Card Setup in SPARK
  • 9.4. Making BIlling Types Work
  • 9.5. Refunds
  • 9.6. Bug in Billing
• 10. Inventory and Weeding
  • 10.1. Inventory Process
  • 10.2. Weeding Resources
• 11. Texting Call Number
  • 11.1. Text Function for Call Number
• 12. Undeleting a Deleted Record
  • 12.1. Deleted Item / Deleted Bibiographic Record
• 13. How to Highlight Collections
  • 13.1. Carousel Development and Documentation
  • 13.2. On Display--Status or Shelving Location?
  • 13.3. Feature Local Authors
• 14. Making Library Cards
  • 14.1. Patron Address Print Template to make Temporary Library Cards
• 15. Missing Pieces Procedure
  • 15.1. Missing Pieces Procedure
• 16. Authentication to 3rd Party Online Resources
  • 16.1. Referring URL behind My Account
  • 16.2. Setting up a SIP2 Account

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Knowledge Books Forums