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Home → How-tos

How-tos

• 1. Using Launchpad for Bug Reports
  • 1.1. What is Launchpad?
  • 1.2. Reporting Bugs on Launchpad
  • 1.3. Adding heat to a Bug
• 2. Staff Permissions
  • 2.1. SPARK Staff Permission Groups
• 3. Circulation and Hold Policies
  • 3.1. Policy Changes
  • 3.2. How Circulation Policies Work in Evergreen
  • 3.3. How Hold Policies Work in Evergreen
  • 3.4. Viewing the Policy Matrix and Requesting Changes
• 4. Requesting an Item / Holds
  • 4.1. How to Place a Hold in Staff Module
  • 4.2. Types of Holds
  • 4.3. Who placed a hold?
• 5. Edit or Add Statistical Categories for Patrons
  • 5.1. Statistical Categories Editor
• 6. Org Unit Addresses and Hours: Check and Update
  • 6.1. Update Org Unit Address and Hours
• 7. Configuring Notices
  • 7.1. Email Notices
• 8. Clearing your computer's Cache
  • 8.1. Instructions for Clearing the Cache
• 9. Alerts in 3.1
• 10. Address Alerts
  • 10.1. Creating Address Alerts
• 11. Hot Keys
  • 11.1. Using Hot Keys
• 12. Billing
  • 12.1. FAQs and Tips for Billing
  • 12.2. Getting rid of negative balances
  • 12.3. Accepting Credit Card Payments
  • 12.4. Making BIlling Types Work
  • 12.5. Refunds
  • 12.6. Bug in Billing
• 13. Pay with Credit Card
  • 13.1. Credit Card Setup in SPARK
• 14. Inventory
  • 14.1. Inventory Process
  • 14.2. Inventory Reports
  • 14.3. Weeding Resources
• 15. Texting Call Number
  • 15.1. Text Function for Call Number
• 16. Undeleting a Deleted Record
  • 16.1. Checking in a Deleted Item
• 17. Deleting Patrons
  • 17.1. Don't! (unless they've been inactive for more than 5 years)
  • 17.2. After 5 years of inactivity
• 18. Creating Carousels
  • 18.1. Creating Carousels
  • 18.2. Carousel Development and Documentation
• 19. Placing Items "on Display"
  • 19.1. On Display--Status or Shelving Location?
• 20. Making Library Cards
  • 20.1. Patron Address Print Template to make Temporary Library Cards
• 21. Missing Pieces Procedure
  • 21.1. Missing Pieces Procedure
• 22. Latency Test
  • 22.1. Latency testing in SPARK
• 23. Using Webby-Evergreen v3.0
  • 23.1. Evergreen 3.0 Pre-Release Videos concerning Webby
• 24. White Screen
  • 24.1. Opening the Console to Check errors

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